Refunds & Returns
Our policy here is if you purchase product for yourself or a gift and seek a refund for any reason it must be within 30 days. After this timeframe we unfortunately can’t offer any exchange or refund on purchase. To qualify for return the product must be in perfect condition, no damage on product at all.
To qualify for above the product must be a generic make to qualify for return, if the item is personalised we can’t refund as this is handmade for you only and bespoke to the person and can’t be sold after this point.
If item is returned upon careful inspection and proof of purchase… and is in full and original condition then we can consider the option of an exchange.
No return on sale items
No refunds on gift cards
Email for any shipping: refund issue is … memorylaneframrsirl@gmail.com for more information.
Each query will be dealt with in a speedy manner and on a case by case basis.
Should you have to return a damaged product you will be responsible for the packaging and shipping costs. If you qualify for a refund this shipping maybe deducted at this stage,
We ask you inspect goods on delivery and ensure good order and if any dissatisfaction to please email on above email straight away.
To qualify for above the product must be a generic make to qualify for return, if the item is personalised we can’t refund as this is handmade for you only and bespoke to the person and can’t be sold after this point.
If item is returned upon careful inspection and proof of purchase… and is in full and original condition then we can consider the option of an exchange.
No return on sale items
No refunds on gift cards
Email for any shipping: refund issue is … memorylaneframrsirl@gmail.com for more information.
Each query will be dealt with in a speedy manner and on a case by case basis.
Should you have to return a damaged product you will be responsible for the packaging and shipping costs. If you qualify for a refund this shipping maybe deducted at this stage,
We ask you inspect goods on delivery and ensure good order and if any dissatisfaction to please email on above email straight away.